Refund policy

📦 Returns

  • You can request a return within 7 days of receiving your item.

  • The item must be:

    • Unused

    • In original condition

    • In original packaging

    • With proof of purchase

🚫 Non-returnable items

  • Certain items are not eligible for returns, including:

    • Perishable goods

    • Personal care items (if used)

    • Custom or personalized products

    • Gift cards

⚠️ Damaged or incorrect items

  • You should inspect your order upon delivery.

  • If there’s an issue (damaged, defective, wrong item), contact them immediately to resolve it.

🔄 Exchanges

  • The fastest way to exchange is:

    1. Return the item

    2. Place a new order once the return is accepted

💸 Refunds

  • Once your return is received and inspected:

    • You’ll be notified if it’s approved

    • If approved → refund is issued to your original payment method